Privacy Policy
At Peptide Lab ("we", "us", "our"), we are committed to protecting the privacy and security of our customers ("you", "your"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products.
1. Information We Collect
When you interact with our website or make a purchase, we may collect the following information:
- Personal Data: Name, shipping address, billing address, email address, and phone number provided during checkout.
- Payment Information: Credit card details, billing information, and transaction history. Please note that we do not store raw credit card numbers on our servers; all payments are processed securely through PCI-DSS compliant third-party payment processors.
- Technical Data: IP address, browser type, device information, and interactions with our website via cookies and analytics tools.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process, fulfill, and ship your orders.
- To communicate with you regarding order updates, tracking information, and customer support inquiries.
- To improve our website functionality, security, and user experience.
- To comply with legal obligations, prevent fraud, and enforce our Terms and Conditions.
3. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. We only share necessary information with trusted third parties to facilitate our services, including:
- Payment Processors: To authorize and securely process your transactions.
- Shipping Carriers: To deliver your purchased products.
- Legal Authorities: If required by law, subpoena, or to protect our legal rights against fraud or Terms of Service violations.
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can adjust your browser settings to decline cookies, but doing so may limit some functionality of our website.
5. Data Security
We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal and payment data during transmission. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
6. Your Rights
Depending on your jurisdiction (e.g., CCPA, GDPR), you may have the right to request access to, modification of, or deletion of your personal data. To exercise these rights, please contact our support team.
Last Updated: August 12, 2026
